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Istudy Shortcourses

Course Curriculum

Session One: Course Overview
Learning Objectives 00:00:00
Session Two: Creating Positive Relationships
Creating Positive Relationships (I) 00:00:00
Creating Positive Relationships (II) 00:00:00
Session Three: Growing Our Self-Awareness
Do You Question Your Competence? (I) 00:00:00
Do You Question Your Competence? (II) 00:00:00
Developing Confidence 00:00:00
Session Four: Communication Basics
Defining a Skilled Communicator (I) 00:00:00
Defining a Skilled Communicator (II) 00:00:00
Session Five: Communication Barriers
Case Study: New Neighbors 00:00:00
Group Exercise 00:00:00
Applying the Answers 00:00:00
Being Mindful (I) 00:00:00
Being Mindful (II) 00:00:00
Session Six: Asking Questions
Asking Good Questions (I) 00:00:00
Asking Good Questions (II) 00:00:00
Asking Good Questions (III) 00:00:00
Asking Good Questions (IV) 00:00:00
Probing (I) 00:00:00
Probing (II) 00:00:00
Pushing My Buttons 00:00:00
Debrief 00:00:00
Session Seven: Listening Skills
Can You Hear Me? 00:00:00
How Do You Rate Your Listening Ability? (I) 00:00:00
How Do You Rate Your Listening Ability? (II) 00:00:00
How Do You Rate Your Listening Ability? (III) 00:00:00
How Do You Rate Your Listening Ability? (III) 00:00:00
Active Listening Skills (I) 00:00:00
Active Listening Skills (II) 00:00:00
Active Listening Skills (III) 00:00:00
Active Listening Skills (IV) 00:00:00
Active Listening Skills (V) 00:00:00
What is Said and What is Heard 00:00:00
Communication Situations 00:00:00
Planning a Vacation 00:00:00
Session Eight: Body Language
What Do Our Bodies Say? (I) 00:00:00
What Do Our Bodies Say? (II) 00:00:00
What Do Our Bodies Say? (III) 00:00:00
Gestures (I) 00:00:00
Gestures (II) 00:00:00
Emotions 00:00:00
Session Nine: 
Communication Styles
Dichotomies in Theory (I) 00:00:00
Dichotomies in Theory (II) 00:00:00
Dichotomies in Action 00:00:00
Debrief (I) 00:00:00
Debrief (II) 00:00:00
Session Ten: 
Creating a Positive Self-Image
Seven Things People Determine from Your Appearance 00:00:00
Self-Evaluation 00:00:00
Session Eleven: 
Frame of Reference
Frame of Reference (I) 00:00:00
Frame of Reference (II) 00:00:00
Clear Communication 00:00:00
Session Twelve: 
Techniques for the Workplace
Prepare, Prepare, Prepare 00:00:00
Testing Our Theories (I) 00:00:00
Testing Our Theories (II) 00:00:00
Delivering Your Message 00:00:00
Session Thirteen: 
Assertiveness
Self-Attitude (I) 00:00:00
Self-Attitude (II) 00:00:00
Self-Attitude (III) 00:00:00
Self-Attitude (IV) 00:00:00
Self-Attitude (V) 00:00:00
Self-Attitude (VI) 00:00:00
Case Study: A Negative Image 00:00:00
The Assertive Formula (I) 00:00:00
The Assertive Formula (II) 00:00:00
Expressing Your No (I) 00:00:00
Expressing Your No (II) 00:00:00
Expressing Your No (III) 00:00:00
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